How can we help?

Email support@plantairhq.com and include your phone type and what you were doing when the problem happened. A screenshot helps.

Subscriptions

Pro is billed by Apple or Google. To cancel or change it, open your App Store or Google Play subscription settings. If Pro is not showing after a purchase, open Plans in the app and tap Restore Purchases.

Company plans

To set up a company account, add users or change your plan, email sales@plantairhq.com.

Password reset

On the sign-in screen, tap Forgot Password and open the emailed link on the phone that has PlantAir installed.

Safety

If equipment is unsafe or someone is hurt, stop and follow your plant's emergency procedures. PlantAir is guidance and does not replace a qualified technician.